Guided Kayak Guide/TL - Job Description

Each season we hire 2-3 people to be full or near full-time head trip leaders for our Guided River Kayaking program. Training, training dates, and the number of training days are personalized to fit the applicant's schedule and level of whitewater experience. Guides are responsible for their assigned guests and expected to maintain the highest standards for customer service, promote and maintain Zoar Outdoors' position as a leader in the outdoor industry, and promote a culture of safety. Past kayaking experience -whitewater, flat water, or saltwater- is preferred, but we would be happy to train the right candidate on all required skills. Other duties and expectations:

Guides must be at least 18 years of age prior to the first day of work
Eligible for work in the United States without our sponsorship
CPR/FA certification (we will be hosting a course during training)
Have a good driving record, and be comfortable driving vans and trailer combinations
Capable of bending and twisting at the knees and waist; carrying gear overhead and over uneven ground.
Able to self-rescue in fast-moving current
Able to sit in a kayak for long periods of time
Able to walk over uneven, rocky river banks
Be comfortable swimming in moving current and river rapids
Complete annual reviews, critically evaluating your areas of strength and opportunities for growth
Comply with all company policies and procedures listed in the employee manual, program manual, and preseason paperwork
Invite feedback as a vehicle to self-awareness and growth
Be a positive contributor to our company's culture and team atmosphere
Ability to keep a smile while working effectively in all weather conditions
A flexible "can do" attitude
Exercise sound judgment and professional behavior
Be playful, professional, and charismatic with a diverse group of guests
Punctuality and ready to work when you arrive
Deliver outstanding customer service
Seeing your work through to completion
Embrace our Core Values

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